Privacypolicy

At JTS-Coaching, we value your privacy. Read here how we protect and use your personal data. We are committed to transparency and compliance with applicable privacy laws.

1. Controller

JTS-Coaching
sole proprietorship
Enkhuizen, Nederland
transformation@jts-coaching.eu
+31652683564
Company registration number 93703678

JTS-Coaching is is the data controller responsible for the processing of personal data as described in this Privacy Policy.

2. Personal data we process

We process personal data when you use our website or services, or when you voluntarily provide such data. This may include:

  • First and last name

  • Email address

  • Phone number

  • Billing and payment-related information

  • Information you actively provide through forms, email, or coaching sessions

  • Technical data such as IP address, browser type, device information, and website usage data

Special categories of personal data
When providing coaching services, we may process sensitive personal data (such as information related to mental, emotional, or personal development). This data is processed only when strictly necessary, and only with your explicit consent, as required under Article 9 GDPR.

3. Purposes and legal bases for processing

Personal data is processed for the following purposes:

  • Responding to inquiries and contact requests

  • Delivering coaching and related services

  • Managing appointments, communication, and administration

  • Processing payments and invoices

  • Improving our services, website, and user experience

  • Complying with legal and regulatory obligations

Processing is based on one or more of the following legal grounds:

  • Your explicit consent

  • Performance of a contract or pre-contractual steps

  • Compliance with legal obligations

  • Legitimate business interests, where such interests do not override your fundamental rights and freedoms

4. International data transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Transfers to countries with an adequacy decision by the European Commission

  • Standard Contractual Clauses (SCCs) approved by the European Commission

  • Equivalent legal safeguards where required

5. Data retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law (e.g. tax or accounting obligations).

6. Sharing personal data with third parties

We do not sell personal data. Personal data is shared only with third parties where necessary for:

  • Service delivery (e.g. hosting providers, payment processors, email services)

  • Legal or regulatory compliance

All third-party processors are contractually bound to confidentiality and data protection obligations through data processing agreements.

7. Cookies and tracking technologies

Our website uses functional and analytical cookies. Where required by law, consent is obtained before placing non-essential cookies. Cookies are used to:

  • Ensure proper technical functioning of the website

  • Analyze and improve website performance

You may manage or withdraw cookie consent via your browser or cookie settings.

8. Your rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

Requests can be submitted via: [email address]
We respond without undue delay and within statutory time limits.

9. Data security

We implement appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.

10. Complaints

If you believe your data protection rights have been violated, you may contact us directly. You also have the right to lodge a complaint with the competent data protection supervisory authority in your country of residence or work.

11. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. The most current version will always be published on our website.